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What Deming taught the Japanese

Want to improve your business?

What you have to do is start to examine and analyze what others inside and outside of their industry are doing. Then, take your best processes.

Each mechanism of the activities of a business can be broken down into processes and sub-processes. These processes and sub-processes can be described, measured, quantified, and improved greatly.

Each process (they are usually between 15 and 20) in a production activity, or operations, or finance, or sales, or personnel can be improved somehow, in a range that goes from 3% 4% to 2,000%. This provides significant growth opportunities for your business.

W Edwards Deming was the man who transformed the industrial organization of Japan, the Japanese teaching science continuous improvement of processes.

Deming taught the Japanese that all activities of an enterprise is a process. There is a process of placing an advertisement in a sales interview, in the production of a product, inventory management, in sending something in the handling of a phone call, managing a claim, in providing a service, or in making an order. And what
Deming explained that in every process there is enormous room for continual improvement thereof. In your business there are always activities that can be improved ... by far!

When you look at a particular process within your company (Which is nothing to analyze, monitor and measure it), you can find other people within their own organization, or others in your industry or others doing the same in other industries that are developing much the same activity better, faster, easier, safer, more productively, more profitably.

Then you have to understand is what they do and you do not, that is, understand the strategy and tactics they use. What are the main lessons that you should draw from these high throughput methods? Add these ideas to what you already been doing (or replace them as you are doing), and this process will improve in a meaningful way.

What are you doing in marketing? What are you doing in sales? What are you doing in business? What is its effectiveness? What do you do to achieve higher productivity?

measurable What part of your business you could improve by learning from others?

yourself these questions. Answer them with their eyes open, looking inside and outside your company, and measuring how well or how badly things are done. You can be the difference between success and failure, as Deming taught the Japanese.